Manage Subscriptions
Manage renewals, upgrades, cancellations, and overdue invoices.
Overview
Once you have subscriptions running, you'll spend most of your time managing changes: plan switches, cancellations, payment issues, and member lifecycle updates.
Find and filter subscriptions
Common views you'll use:
- Active: currently entitled members
- Trialing: members in a trial period (if enabled)
- Past due / overdue: subscriptions with unpaid invoices
- Cancelled: historical records
Upgrade or downgrade a member
When a member changes plan:
- Choose the new product/plan
- Decide how you want billing to behave (proration, immediate change vs next renewal—depending on your setup)
- Communicate the change to the member (if needed)
Cancel a subscription
Cancellations usually fall into two types:
- Cancel at period end: member keeps access until the end of the paid period
- Cancel immediately: access ends right away (use carefully)
Handle overdue invoices
When invoices are overdue:
- Review the invoice history and payment attempts (if available)
- Decide whether to pause/revoke access until payment is received
- Follow up with the member (email/notifications) based on your policy
Next steps
- If you're integrating Members.dev into your own app/site, see Use the API.