Spa and wellness management software
Sell memberships to your customers to unlock recurring revenue.
Bring recurring access, bookings, payments, and member contact into one place.
Spas and wellness spaces use Members.dev to manage memberships, session packs, guest access, check-in, bookings, and payments.
Book sessions, treatments, classes, and appointments
Recurring schedules for treatment slots, recurring classes, recovery sessions, workshops, and special experiences.
Booking windows and eligibility so the right members can reserve at the right time.
One branded calendar available on web and mobile or embbedded on your website.
Appointment and group sessions to cover all treatments and experiences you sell.
Make every wellness session simple to discover, reserve, and return to.
Offer each member the level of wellness access that suits their routine.
Sell recurring membership, packages, and wellness credit packs
Flexible membership plans for unlimited, off-peak, visit-based, and recurring memberships.
Packages and credit packs used for booking treatments, classes, and guest visits.
Tier-specific benefits with earlier booking and discount pricing based on membership level.
Custom renewal cycles for monthly, annual, and bespoke membership plans.
Waitlists, cancellation rules, and custom pricing for every booking
Waitlists for popular experiences to automatically fill any vacancies.
Cancellation rules with time windows, fees, and clear rules for returning a credit or payment.
Flexible pricing for member, guest, peak, and off-peak rates on the same experience.
Attendance tracking with optional no-show fees for missed bookings.
Set who can book, what they pay or spend in credits, and what happens if plans change.
Give every member a calm, frictionless welcome from their first arrival.
Seamless member applications, inductions and safety waivers
Custom forms for intake and health questionnaires.
Approval workflows if you require staff to approve new members.
Waivers and consents captured as part of a clear, branded onboarding experience.
Automated billing and payment recovery without manual chasing
Recurring collection for memberships, treatment plans, credit packs, and wellness extras.
Saved payment methods so members can settle booking balances and fees in a few taps.
Automatic reminders and retries that help recover missed payments with timely, branded prompts.
Accounting integrations with systems like Xero, QuickBooks, and Sage for easier reconciliation.
Collect every payment through the same calm, branded experience your members expect.
Ready to run your wellness space on Members?
See how Members can connect memberships, bookable sessions, member access, and payments in one place.
Frequently asked questions
Have more questions about how Members fits your organisation? Contact us or book a demo.
Members.dev works for day spas, bathhouses, thermal clubs, recovery studios, sauna societies, and membership-led wellness spaces.
The commercial model can be very different: seasonal access for a sauna society, treatment credits for a day spa, or recurring access with guest visits for a recovery studio.
What they share is the need to connect memberships, bookable experiences, guest access, and payments in one place.
Yes. Create a product for unlimited access, an off-peak plan, a class or treatment allowance, and a shared plan for two people. Each one has its own price, monthly, annual, or custom renewal, and benefits.
Higher tiers can include earlier booking and member-only sessions, such as a quiet hour or a dawn slot. Staff can pause a plan and set when it resumes.
Create a one-off pack that adds a balance, such as five treatments, ten visits, or a set of classes. It can sit alongside the monthly allowance included with a membership.
Credits are used when a member books or when your team records a visit. You can also sell guest visits, rituals, and treatment add-ons separately, with member pricing where it is useful.
Yes. Publish one-off or recurring sessions with a capacity, a waitlist, and prices that follow the membership tier. Use that for a treatment, class, thermal session, ritual, or special event.
Members only see the sessions their plan allows, get confirmation on their phone, and can cancel when your policy allows it. A session can also draw down a credit.
Guest visits are a benefit on the membership, so a recovery member and a day-pass holder can have different allowances. Members book a guest from the app, and reception sees the invite and the remaining allowance at check-in.
Yes. Shape the joining form around contraindications, emergency contacts, and the consents your space requires. Add a signature field, then require the form before a membership or treatment begins.
You can issue a branded card for Apple Wallet and Google Wallet. Staff scan it at reception, or before a booked session, and see whether the membership is active.
Access benefits stay unavailable while a subscription is past due. Attendance is recorded with the visit, so the desk has a clear list of who arrived.
Recurring memberships collect automatically. Members can use a saved card or, where available, Direct Debit; if a payment misses, Members retries it and sends the right reminder.
Treatments, packs, guest visits, and ad-hoc charges all remain on the same member account, with one-off invoices available when your team needs them.
Connect Stripe, PayPal, or GoCardless in one click. You can also use the API for a custom gateway and record offline payments, including cash, cheque, and bank transfer.
The processor account remains yours, along with its payment data, and you can remove a provider whenever you need to.
Yes. Add membership, session calendars, and checkout forms to the website you already use, then style them to feel at home in your brand.
You can instead link to a Members white-label membership site and app. For a deeper build, the API supports custom sign-in, subscriptions, bookings, and payments.
Yes. We can bring across member records, intake and consent fields, plans, payment history, and any available payment methods that keep collections running.
Our team helps extract and clean the data, map it into Members, and test the import before you launch so records and active subscriptions are right.
You can start shaping your member records, website, and app straight away.
Launch time depends on membership structure, data quality, payment setup, branding, and access-control needs. Most spaces go live in a day to a few weeks.
If you publish a member app in the Apple App Store or Google Play Store, allow another one to two weeks for review.
Yes. Members is used by studios run by one or two people as well as spa teams of 10 to 20.
Our customers range from communities of around 20 members to organisations with more than 1,000.