Gyms and Wellness

Overview

Gyms and wellness businesses often run on recurring subscriptions, with frequent plan changes and operational needs like access control, class eligibility, and pause/resume policies. Members.dev helps you manage members, subscriptions, and invoices in one place—with an API for connecting to your website, apps, and tools.

Common challenges

• Churn and plan changes: upgrades, downgrades, pauses, freezes, cancellations.
• Access control: ensuring only active members can enter or book sessions.
• Payment issues: failed payments and past-due accounts.
• Multiple offerings: memberships, packs, add-ons, personal training, classes.
• Staff workflows: handling requests quickly at the front desk.

What functionality you typically need

Membership plans and add-ons

• Monthly/annual plans
• Family/couple plans (where applicable)
• Add-ons (e.g. towel service, premium classes, locker)

Subscription management

• Upgrade/downgrade flows
• Pause/freeze policies
• Clear cancellation handling

Billing visibility

• Automatic invoice creation for recurring plans
• Overdue tracking and follow-up
• A full invoice history per member

Integrations (common examples)

• Door/gate access: allow entry only for active memberships
• Class booking: validate eligibility and pricing rules
• Website/app: self-serve plan changes and account management

How Members.dev helps

• Subscriptions + invoices: keep recurring billing consistent and auditable.
• Member status as source of truth: power access and booking decisions.
• Flexible products: support plans, add-ons, and one-off charges.
• API-first: integrate with access control and scheduling systems.