Members.dev vs Join It

A note on our methodology

Have you ever seen a comparison page where the company writing the comparison doesn't come out on top? Neither have we.

That's why we want to outline our approach openly: the purpose of this page is to explain why Members.dev is superior to Join It. We're experts in the membership software space, but we are biased, so we'll keep it factual and let you make the decision that's right for you. For some of you, Join It will be a better fit—we want to explain when that might be the case, and when Members.dev is a more suitable choice.

When to use Members.dev vs Join It

Based on our latest review (May 2026) of Members.dev and Join It's features:

About Members.dev

Members.dev is a new membership management platform, designed from the ground up to be flexible. No two membership programs are the same: some organizations just need to track and contact members, whereas others need a custom self-service membership portal including payments. That's why we built Members.dev: as a simple, powerful and customizable system to support associations of all sizes and types. The advantages of Members.dev include:

• Customizable: From custom fields and forms on membership profiles to fully configurable membership products, and support for multiple sub-organizations, Members.dev is guaranteed to support your most complex needs.
• User experience: Members.dev's admin dashboard and customer portal are beautifully designed and intuitive. If you want to present a modern, professional, and intuitive interface to your users, Members.dev is for you.
• Integrates with other systems: Membership systems are rarely isolated. You may need to link it to physical door access, discounts on your online shop, your bar/restaurant software, or a custom website or phone app. Members.dev's extensive API and webhooks make it a better choice than most other platforms, which often have limited or read-only APIs.
• Benefit tracking: Membership management becomes complex when tracking benefits. For example, tracking usage against an annual plan with 10 guest passes, or a monthly plan which entitles the member to 1 guest pass per month. Members.dev allows you to do this easily.
• Excellent support: Members.dev is a small, tightly knit company - which means you get dedicated support direct from the team behind the software. We'll get on a call, help you solve problems, and build custom solutions to assist you.
• Enterprise features: Members.dev includes customizable roles, permissions, audit tracking, SSO and SAML integration, and other features large organizations need.

About Join It

Join It is a membership management system that was designed to centralize member data and connect it to third-party tools. The platform is built specifically for organizations which use a stack of different software tools, like Eventbrite for event ticketing, Mailchimp for email lists, and Quickbooks for accounting, and acts as a hub that syncs information across them. The core functionalities of Join It include:

• Third-Party Integrations: Join It maintains pre-built integrations with around 30 common service providers, including Eventbrite for event ticketing, Mailchimp for email marketing, Survey Monkey for surveying members, and Stripe for payment processing.
• Automated and Self-Service Membership Management: The system automates routine administrative tasks, such as sending renewal reminders, processing recurring billing, and updating member status based on payment activity. Members can also access a self-service portal.
• Membership cards and check-in: Join It allows you to create digital membership cards (including for Apple and Google Wallets) which include barcodes that can be scanned to check members in.
• Website builder: Join It creates a small customizable webpage which includes your membership products and organization information. Members can use it to sign up, subscribe to membership options, and update payment and contact information.

Feature Comparison

Screenshot comparison

Members.dev Membership Database

Join It Membership Database

Members.dev Member Profile

Join It Member Profile

How customizable are Members.dev and Join It?

Both Members.dev and Join It are highly customizable. Both are designed with extensions and customisations in mind to suit the specific needs of different membership programs.

Members.dev has few limitations on your membership data structures. For example, you can add unlimited phones, addresses, and emails to each member. Similarly, you can group members however you want: for family groups, companies, or even sports teams. Importantly, you can define custom fields in on both membership profiles and membership products. You have full control over whether fields are required or optional, customer-visible or admin-only, and field type. This is incredibly powerful, allowing you to:

• Collect custom data, like communication preferences, graduation years for alumni associations, handicaps for a golf club, and so on;
• Collect that data when new membership records are added - either by the admin or the new member directly;
• Or collect it directly at checkout when they are purchasing a new membership product: useful for accepting liability waivers, parental consent, and so on

Join It operates with a similar approach, with custom fields able to be added to member profiles and membership products (called membership types in Join It). Field type and visibility are controllable. The largest feature difference is that members cannot fill in their own profile-based custom fields during the sign up process. By contrast, Members.dev allows members to complete custom forms during the account creation process.

How extendable are Members.dev and Join It?

Members.dev and Join It take different approaches to extendability. Members.dev has a highly powerful API and Webhook system, allowing custom integration with almost any other platform. Join It has a library of pre-built off the shelf connectors to popular platforms, but a limited API.

The different approaches mean that one of the platforms may be a better fit for your needs:

• If need to add membership to a customer app or website, without building the complex membership renewals, payments and tracking yourself, then Members.dev's API makes it a stronger choice
• If you already manage a membership program and use platforms like Mailchimp for emailing, Stripe for payments, and Eventbrite for event ticketing, Join It is the stronger choice to coordinate across those existing systems
• If you're a larger organization, such as a company, university or college which needs to link membership profiles with existing accounts, then Members.dev's API and SSO/SAML authentication options make it the stronger choice

Can I migrate my membership data between Join It and Members.dev?

You can migrate your membership between Join It and Members.dev. Timing depends a lot on the size and complexity of any other third-party integrations. Join It and Members.dev both support exports, and under regulations like the General Data Protection Regulation (GDPR) in the EU, you can request copies of your data to use in a migration.

Members.dev provides white-glove onboarding to any new organization. Message support@members.dev to discuss needs and begin the process.